1) Cancellation policy
A consumer is any natural person who enters into a legal transaction for purposes that can predominantly be attributed neither to his or her commercial nor to his or her independent professional activity.
2) Right of withdrawal
You have the right to cancel this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the goods. To exercise your right of withdrawal, you must inform us by means of a clear declaration to withdraw from the contract.
3) Procedure to exercise your right of withdrawal
Please send your revocation by post to:
Zwischen den Wegen 60
75196 Remchingen, Germany.
In order to comply with the cancellation period, it is sufficient that you send the notification of the exercise of the right of cancellation before the end of the cancellation period.
Sample cancellation form
(If you wish to cancel the contract, please fill in and return this form).
Between the paths 60
E-mail address: email@example.com
- I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)
- Ordered on (*)/received on (*)
- Name of the consumer(s)
- Address of consumer(s)
- Signature of consumer(s) (only in case of paper communication)
(*) Delete where inapplicable.
4) Consequences of revocation
If you withdraw from this contract, we must reimburse you all payments for the purchased goods that we have received from you, including the delivery costs (with the exception of the additional costs if you choose a type of delivery that differs from the cheapest standard delivery offered by us), without delay and at the latest within fourteen days from the day on which we received the notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
The deadline is met if you send the goods before the end of the fourteen-day period. You shall bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for testing the quality, characteristics and functioning of the goods.
5) Exclusion / expiry of the right of withdrawal:
Pursuant to Section 312g (2) of the German Civil Code (BGB), a right of revocation does not exist, inter alia, for contracts for the delivery of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer, and it expires prematurely for contracts for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery.
In addition, articles are not taken back which:
- have demonstrably been worn, used or soiled
- have been damaged
- have been modified without a label or have been personally modified (i.e. cut to size or similar)
- have already been in your possession for more than 14 days